faqs
How can I register for classes?
You may register for our classes either through our online registration form found on our website, or by coming down to our outlet & filling in the registration form there in person. If you are interested in signing up, you may also drop us an email or call / Whatsapp Ms. Laura on her handphone number, & we can arrange a day when you can come down to sign up!
Do I need to bring anything with me?
We will provide all materials needed, however we do encourage for our 9 - 15 year old students to purchase and bring along a sketchbook (any size will do!) for each lesson, as we conduct a 10 minute sketching session at the beginning of each class.
Can we choose whether to pay either the $20 registration fee or deposit?
No, all of our regular students are required to pay both the $20 registration fee & the deposit per sign up.
If my child is unable to attend a lesson, how can I contact you?
You may contact us either through email, or hand-phone number. Please be informed that we will only be able to return your call during our opening hours. If your child is unable to attend a lesson, please do inform us at least one day before the said class. No make-up class will be scheduled & last minute impromptu students cannot be guaranteed a space in class if there is a failure to inform.
Do you still charge for classes if the class falls on a public holiday? Will there be a makeup class arranged?
No, out of good faith we will not charge you for a lesson if it falls on a public holiday.
What are the different packages you offer? How long are your classes?
Classes are held on a once a week basis during a fixed day & timing of your choosing. Our classes range from 1 - 2 hours depending on the age group. You may browse through our available packages on our website & decide which one best interests you!
do you take a registration fee?
Yes, although applicable only to our recurring regular packages. We charge a registration fee of $20 per signup for all of our regular packages; Art For Growth, Art For Leisure, Art For Specialization, & Portfolio Preparatory Course. Registration fees are collected on a per-signup basis & are non-refundable.
How can I make payment?
Payment for classes must be made within the first 2 weeks of attendance through either cash, paynow, or bank transfer payment. For bank transfers, please send us a screenshot of the receipt of your payment either to our email or handphone number. We currently do not accept nets or credit card payment.
What are makeup classes and how do they work?
Makeup classes are additional classes that we offer as a service if your child is unable to attend their regular lesson during their fixed day and timing. Makeup classes cannot be used to replace fees of regular package, & must be completed on a separate occasion other than your child’s regular lesson. The date of the make-up class must be communicated to us within the next 1 month of the cancelled lesson, & must be scheduled within the next 1 month of absence. We will forfeit any outstanding make-up classes if they have not been scheduled within this stipulated period. Make-up classes must be used during the period in which the student is attending their regular sessions, & cannot be used after the period in which the student has stopped attending their regular sessions.
I would like to withdraw my child from their art class. When do I have to inform you? Do I receive my deposit back?
Please inform us at least 1 month in advance if you would no longer like to continue classes with us. Regular session fees will still apply during said month. Deposits cannot be used as payment & will not be returned if there is failure to inform.
My child is only 4 years old. Can he/she still attend your institute?
Of course! We welcome eager learners from all age groups, & will tailor our program & teaching style to fit even the youngest of learners. If you are still unsure, you may book a trial class with us first to see if your child is ready for our classes!
Do we have to give in a deposit?
Yes, although applicable only to our recurring regular packages. A deposit of $100 SGD fees are collected on a per-signup basis for all recurring regular packages, & will be returned if the student informs us at least 1 month in advance of their departure from our classes. Deposits cannot be used as payment & will not be returned if there is a failure to inform.
Is there a time frame in which my child has to complete their package?
Yes, packages must be completed within the stipulated time. If your child has missed any lessons, please inform us as soon as possible & we will schedule a make-up lesson for you. We do not however, out of good faith, count public holidays as an attended lesson.
Will there still be a class if the class falls on the 5th week of the month?
Yes, there will still be class even if your lesson falls on the 5th week of a month. Fees will be charged accordingly. We will remind you if there is a 5th week for that month.
I stopped having classes at finnart but left my artwork behind. Can I come collect my artwork after stopping classes?
Yes. In the case that you have stopped attending classes with us & your artwork is left at our outlet, then you will have 1 month (starting from the date of your last attended class) to come collect your artwork. If the artwork is not collected during this stipulated time, we reserve the right to dispose or recycle it.